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Diana Baker

A native of Washington, D.C., I’m now a Midwest transplant after a brief 4 year tour of duty in Japan with my husband. I love the water; always have. Through college, I was a lifeguard and swimming instructor at a local fitness center. The best part of the job was the awesome respect I gained for the adults that slowly ventured over my side of the pool desiring to conquer their fear of the water. I’ll never forget the experience of mutual trust and respect as when I held the hand of a strong black belt as we walked towards the deep end of the pool. Recovering from a knee injury, he needed to practice his kicks in the water. The desire to recover and practice got him to the pool, but it was my hand that held him and my instruction that taught him till he was on his own.

The realness of that moment and my desire for more of them kept my love for teaching adults alive. One of my favorite quotes comes from Winston Churchill, “Never, never, never give up.” I’ve been called everything from amazing to impossible. It all depends on you’re intent and position. If you’re in front of me or in my way, I’m impossible. If you’re standing beside me, I’m amazing. Enough of the personal, an overview of the resume is below:

VA Certification:

Certified Professional Virtual Assistant (CPVA) – AssistU Virtual Assistance Training Program

Click here to verify at AssistU.com

Education:

BBA, Finance – University of Michigan
AA, Management – University of Maryland (Asian Division)

Experience:

20 years Business Experience in private, government and international sectors.
Entrepreneur
International Marketing/Product Development
Japanese Consultant
Finance/Accounting and Budget Analyst Positions

Strengths:

Highly Resourceful
Independent
Conducting Research
Teaching
Budget/Finance
Marketing
PR/Media
Sell and Promote
Writing/Communications
Project Management
Customer Service
Presentations/Public Speaking

What I do:

When I first speak with clients, the common denominator shared by all is their understanding that working alone is no longer an option. You can only do so much for so long till the distractions of maintaining a business cause one to lose focus. The opportunity costs of not focusing on core competencies and growing your business quickly become prohibitive. I am the solution in those times when you silently wish there could be two of you. Do your clients require a lot of attention? Do you need to make a good impression on a client? Are you looking for opportunities to build visibility? Warranty issues still not resolved with your refrigerator? I run interference when necessary, I step up with solutions, ideas; introduce new technology or methodologies to consider. We’re in an ongoing conversation that never ends about how I can further assist and help you become more productive. It’s a conversation where you’re not pressured to know all the right questions or have all the answers. It’s a mutual responsibility. I have a vested interest in my clients’ success and this enables me to genuinely establish relationships with them, their clients and vendors and nurture them to build trust, demonstrate loyalty, professionalism and commitment that get results and create more value. For all of this, you pay only for time on task on a recurring basis.

Behind the name:

The changing work place, downsizing, producing more with less resources and making better use of technology made way for Virtual Assistants. There are 3 key ingredients to this unique business – clients, the partnership maintained with those clients and the objectives we work to achieve. I use technology and every other resource I can muster in this industry to promote these 3 areas. This Key Triad is my foundation and the natural name for my company. Keeping it simple worked best.

E-mail Diana for more information!

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